American ecare

Account Issue

Collection and Use of Personal Information:

We may collect the following personal information from You:

  • Contact Information such as name, email address, mailing address, phone number
  • Social Security Number
  • Demographic information such as age, education, sex, and zip code
  • Billing Information such as credit card number, expiration date and CVV code, and billing address.
  • Medical history.
  • Allergies
  • Your current symptoms.
  • Health or Medical Information, such as prescription information

As is true of most websites, we automatically gather information about Your computer or mobile device such as Your IP address, browser type, referring/exit pages, and operating system.

We use this information to:
  • Fulfill Your order by providing you a healthcare service.
  • Sending you notification about Your request update, prescription, follow-up and other services that AMERICAN ECARE may provide you.
  • Send You an order confirmation.
  • Respond to customer service requests.
  • Administer Your account.
Your information is ONLY shared with the doctor treating You and authorized staff. To provide safe treatment,
Information Obtained from Third Parties

If You provide us personal information about others, or if others give us Your information, we will only use that information for the specific reason for which it was provided to us or to send you request or invitation.

Groups, network groups, employers may send us your contact information to benefits some AMERICAN ECARE telemedicine privileges or discounts. We may send you invitation to join our network.

Groups, network groups, employers may send us your contact information to benefits some AMERICAN ECARE telemedicine privileges or discounts. We may send you invitation to join our network.

Dependents

Reports created for other adults or legal dependents that You elect to add to Your account are only accessible through the primary account holder’s email address and password. Minors are not allowed to complete a visit without parental presence and help.  By adding a dependent to Your personal account, You are also agreeing to allow this person to access any of Your medical records accessible through AMERICAN ECARE website. The dependent account holder is also agreeing to allow You access to all of their medical records accessible through AMERICAN ECARE website.

Information Sharing

We will share Your personal information with third parties only in the ways that are described in this privacy policy. We do not sell Your personal information to third parties.

We may provide Your personal information to companies that provide services to help us with our business activities such as processing Your order or offering customer service. These companies are authorized to use Your personal information only as necessary to provide these services to us.

We may also disclose Your personal information:

  • As required by law such as to comply with a subpoena or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect Your safety or the safety of others, investigate fraud, or respond to a government request.
  • To any other third party with Your prior consent to do so.
  • To facilitate Your or Your dependents’ health care.

American Ecare is a friendly doctor-patient network providing professional healthcare services via videoconference. Our main goal is to make healthcare most convenient to patient by bringing a doctor to your house via our virtual platform.

Contact Us
3 Computer Drive West,
Suit 107, Albany, NY 12205