American Ecare Terms and Conditions
The Service of AMERICAN ECARE is intended to be a value added digital medical service tool, easily accessible for a defined set of common medical conditions. If at any time you are concerned about your care or the treatment prescribed through the Service, or you believe or someone else advises you that you have or suspect that you have a serious or life-threatening condition, call 9-1-1 in areas where that service is available, or go to the nearest open clinic or emergency room.
THE SERVICE AND CONTENT IS NOT DESIGNED, INTENDED OR APPROPRIATE TO ADDRESS SERIOUS, EMERGENCY, OR LIFE THREATENING MEDICAL CONDITIONS AND SHOULD NOT BE USED IN THOSE CIRCUMSTANCES.
The medical advice provided through the Service is based on your personal health data as provided by you and the local standards of care for your presenting symptoms based on your use of the Service. Responses are provided by Medical Doctors, Nurse Practitioners or Physician Assistants working under contract with AMERICAN ECARE.
None of the information on this Site represents or warrants that any particular drug or treatment is safe, appropriate, or effective for you.
Additional terms and conditions applicable to specific areas of the Site or to particular transactions are also posted in particular areas of the Site and, together with these general terms and conditions, govern your use of those areas.
If you do not agree with any of these additional terms and conditions, you are not authorized to access or use those areas of the Site.
2. Use of the Site. Zipnosis grants you permission to use the Site for your personal, non-commercial purposes. Your use of the Site is further limited as follows:
• You agree not to use the Site for unlawful purposes, and you agree to comply with all applicable laws, rules and regulations while using the Site.
• You agree not to use the Site for any commercial purposes, including any advertisement, commercial solicitation, or promotion of any specific goods or services.
• You agree not to collect or use any information or other data available via the Site inappropriately.
• You agree not to use the Site to post or transmit any threatening, harmful, false, misleading, abusive, harassing, libelous, defamatory, vulgar, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law.
• You agree not to incorporate any code into the code of the Site or to use the Site to post or transmit any virus, worm, Trojan Horse, time bomb, spyware, bot, tracking device, screen scraping software or other computer code, file or program that is harmful or invasive or may or is intended to damage or hijack the operation of, or to monitor the use or operation of the Site or any user of the Site.
• You agree not to restrict or inhibit any other person from use of the Site. You agree not to interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available, or violate any requirements, procedures, policies or regulations of such networks.
• You agree not to use the Site to harvest or collect personally identifiable information about users of the Site.
• You agree not to use the Site to disrespect or violate the privacy or views of others.
• You agree not to use the Site to impersonate another person or supply false information about yourself or another person.
• You agree not to allow any other person or entity to use your identification to post or view comments, or to otherwise access or use the Site.
• You agree not to post material on the Site that infringes on the copyright or other intellectual property rights of others, or the privacy, publicity, or other personal rights of others.
You represent and warrant that any information you provide in using the Services or the Site will be truthful, honest and complete and will not contain any inaccuracies, including but not limited to any inaccuracies resulting from the omission of relevant information.
By completing an AMERICAN ECARE transaction you are consenting to truthfully completing questions to the best of your knowledge and ability. If you do not know the answer or how to answer a question (or if you do not understand what is being asked) stop using the Service and immediately contact an available health care provider.
If you meet the eligibility requirements as established by AMERICAN ECARE you may sign up to become a registered user of the Services provided through the Site. Both user name and a password shall be necessary to access the Services through the Site. The password provides vital security in preventing unauthorized access to your user data, health information, confidential information and account. Choosing a password at least seven characters in length, containing alpha (both upper and lower case) and numeric characters, and incorporating one or more special characters (! @ # $ % & * and the like) significantly increases the password's security. You are responsible for selecting a secure password. You should never allow anyone to access your account on your behalf or give anyone your password. You are responsible for keeping and maintaining the security of your password. AMERICAN ECARE shall have no responsibility for unauthorized access to your account or the information in that account that results from your failure to select and keep secure your password.
You may choose to add an adult or legal dependent to your account (such as a parent, spouse, family member or other acquaintance). By adding this person to your personal account, you are also agreeing to allow this person access to any of your medical records accessible through AMERICAN ECARE. By utilizing this account, the dependent account holder is also agreeing to allow you access to all of their medical records accessible through AMERICAN ECARE. Any opinions expressed on the Site are the opinions of the individual author, not of AMERICAN ECARE.
This Site may contain health information or medical-related materials that include images or descriptions of human anatomy. If you find these materials offensive, you may not want to use the Site.
With the exception of the personal use described above, no Content may be reverse-engineered, decompiled, disassembled, reproduced, retransmitted in any form or by any means (electrical, mechanical, photoreproduction, recordation or otherwise), stored in a retrieval system, translated into a computer language or other language, transcribed, resold, or redistributed without prior express written consent by AMERICAN ECARE.
Disclaimer of Warranties. YOU AGREE TO ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE, THE SERVICE AND THE CONTENT. AMERICAN ECARE MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THE SITE, THE SERVICE OR THE CONTENT. AMERICAN ECARE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT WITH REGARD TO THE SITE, THE SERVICE, AND THE CONTENT. AMERICAN ECARE DOES NOT WARRANT THAT THE FUNCTIONS PERFORMED BY THE SITE OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, FREE OF VIRUSES OR OTHER MALICIOUS CODE, OR THAT DEFECTS IN THE SITE OR THE SERVICE WILL BE CORRECTED. AMERICAN ECARE DOES NOT WARRANT THE ACCURACY, CURRENCY, OR COMPLETENESS OF THE CONTENT, OR THAT ANY ERRORS IN THE CONTENT WILL BE CORRECTED. THE SITE, THE SERVICE AND THE CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
Pricing and Coverage Information. As a service to users of this Site, AMERICAN ECARE may request from your health plan or provider eligibility, coverage, benefit and related information on your behalf. Such requests do not include reviewing any prior authorization, referral, or medical necessity requirements. AMERICAN ECARE does not engage in utilization review. Users should consult their primary care physician to address such requirements. You agree AMERICAN ECARE may pass your personally identifiable information to such individuals or organizations in connection with such a request. You also agree to sign an authorization allowing AMERICAN ECARE to give these people information about you and telling these people to give AMERICAN ECARE information about you. This authorization is displayed on the Site.
Errors and Inaccuracies. The information in the Site including, but not limited to, information regarding pricing, may contain typographical errors or other errors or inaccuracies and may not be complete or current. AMERICAN ECARE reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. AMERICAN ECARE does not, however, guarantee that any errors, inaccuracies or omissions will be corrected. AMERICAN ECARE reserves the right to refuse to fill any orders or provide services that are based on inaccurate or erroneous information on the Site, including, without limitation, incorrect or out-of-date information regarding pricing, shipping, payment terms, or return policies, or for any other lawful reason.
Charges and Billing. You may be responsible for providing a valid credit card number, expiration date, and card security code from the back of the card at the time you purchase a product, service or schedule an appointment. You may charge a fee if you fail to attend or cancel an appointment in accordance with any stated cancellation policy. You represent and warrant that you are an authorized user of such credit card, and you agree to pay all charges resulting from your purchase of the products or services on this Site at the charges then in effect, including any unauthorized charges incurred prior to your notifying AMERICAN ECARE of such charges. You agree that AMERICAN ECARE may provide your credit card information and related personal information to its designated service provider(s) or the vendor or provider offering goods and services for their use in charging you for appropriate products, services or cancellation fees incurred through your use of this Site. AMERICAN ECARE reserves the right to modify prices, fees, or institute new charges at any time. You understand that products or services may not be provided or appointments cancelled if the credit card information you provide is inaccurate or invalid.
Geographic Limitations on Use. Like most Internet web sites, this Site is accessible worldwide. However, not all products or services are available to all persons or in all geographic locations. AMERICAN ECARE reserves the right to limit the provision of its products and services to any person, geographic area, or jurisdiction and to limit the quantities of any products or services that it provides. Any product or service identified on the Site is only available where AMERICAN ECARE, or any other entity offering the goods or services on the Site, is licensed or authorized to do business. Please consult AMERICAN ECARE directly for information regarding the products and services that may be available to you in your area or State. The Site is not intended for use outside the United States of America. You agree to comply with all applicable laws and local rules or restrictions relating to the Site.
User Supplied Material. If you supply any comments, information or material via the Site, you guarantee to us that you have the legal right to supply such material and that it will not violate any law or the rights of any person or entity. You further agree that all information or material you supply to us through the Site, including business information, ideas, concepts, or inventions, shall be deemed and shall remain our property, and you hereby assign to AMERICAN ECARE all right, title, and interest in and to any such information or material, without any restriction or obligation to you.
Choice of Law and Venue.
Collection and Use of Personal Information
We may collect the following personal information from You:
• Contact Information such as name, email address, mailing address, phone number
• Social Security Number
• Demographic information such as age, education, sex, and zip code
• Billing Information such as credit card number, expiration date and CVV code, and billing address.
• Medical history.
• Your current symptoms.
• Health or Medical Information, such as prescription information As is true of most websites, we automatically gather information about Your computer or mobile device such as Your IP address, browser type, referring/exit pages, and operating system.
We use this information to:
• Fulfill Your order by providing you a healthcare service.
• Sending you notification about Your request update, prescription, follow-up and other services that AMERICAN ECARE may provide you.
• Send You an order confirmation.
• Respond to customer service requests.
• Administer Your account.
Your information is ONLY shared with the doctor treating You and authorized staff. To provide safe treatment,
Information Obtained from Third Parties
If You provide us personal information about others, or if others give us Your information, we will only use that information for the specific reason for which it was provided to us or to send you request or invitation.
Groups, network groups, employers may send us your contact information to benefits some AMERICAN ECARE telemedicine privileges or discounts. We may send you invitation to join our network.
Reports created for other adults or legal dependents that You elect to add to Your account are only accessible through the primary account holder’s email address and password. Minors are not allowed to complete a visit without parental presence and help. By adding a dependent to Your personal account, You are also agreeing to allow this person to access any of Your medical records accessible through AMERICAN ECARE website. The dependent account holder is also agreeing to allow You access to all of their medical records accessible through AMERICAN ECARE website.
We may provide Your personal information to companies that provide services to help us with our business activities such as processing Your order or offering customer service. These companies are authorized to use Your personal information only as necessary to provide these services to us.
We may also disclose Your personal information:
• As required by law such as to comply with a subpoena or similar legal process.
• When we believe in good faith that disclosure is necessary to protect our rights, protect Your safety or the safety of others, investigate fraud, or respond to a government request.
• To any other third party with Your prior consent to do so.
• To facilitate Your or Your dependents’ health care.
Cookies and Other Tracking
We use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer the Site, track users’ movements around the Site, and to gather demographic information about our user base, as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
We use Local Cache to store content information and preferences. Various browsers may offer their own management tools for removing browser cache.
Third Party E-Commerce Provider
Our payment processing is hosted by our e-commerce solutions provider. They host our payment processing system, and collect Your billing information directly from You for the purpose of processing Your visit. Our company does not use this information for any other purpose.
Fees and Purchase Terms.
You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. By providing AMERICAN ECARE with your credit card number or PayPal account and associated payment information, you agree that AMERICAN ECARE is authorized to immediately invoice your account for all fees and charges due and payable to AMERICAN ECARE hereunder and that no additional notice or consent is required. If your health plan, employer or agency has arranged with AMERICAN ECARE to pay the fee or any portion of the fee, or if the fee is pursuant to some other arrangement with AMERICAN ECARE, that fee adjustment will be reflected in the fee that you are ultimately charged. Please check with your employer, health plan or agency to determine if any Services will be reimbursed.
AMERICAN ECARE WILL NOT BE LIABLE FOR ANY INFORMATION, SOFTWARE, OR LINKS FOUND AT ANY OTHER WEBSITE, INTERNET LOCATION, OR SOURCE OF INFORMATION, NOR FOR YOUR USE OF SUCH INFORMATION, SOFTWARE OR LINKS, NOR FOR THE ACTS OR OMISSIONS OF ANY SUCH WEBSITES OR THEIR RESPECTIVE OPERATORS
Links to Other Web Sites
When we collect personal information directly from You and when You enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If You have any questions about security on our Web site, You can contact us at firstname.lastname@example.org.
Additional Policy Information
Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, billing etc.).
Updating Personal Information
You may update or delete Your personal information by making the change on Your Profile Settings page.
We will retain Your information for as long as Your account is active or as needed to provide You services. We will retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Notification of Terms of Services Changes
Notification: Email and Text Messages
To keep you updated and communicate with you before, during the doctor visit and after the visit, you must provide AMERICAN ECARE your email address and phone number when creating an account so we can notify you when the doctor will contact you. If You elect to receive a text message, we share Your phone number with a third-party vendor that sends text messages. We share no health or demographic data with this company.
Patient visit via video conference or phone conference
The Patient may select if he or she want proceeds the visit via video conference or phone conference. However. We to use a visit via video conference if Your State Law require it.
Pharmacy and Prescription Routing,b>
We need your selected pharmacy address.
You can choose the pharmacy where You want to pick it up. We may use your current location to have a list of closest pharmacies if your device is equipped with GPS capability.
You must agree to let us use this information to send your prescription. We do not send the pharmacy any information about Your current location or home address.
We do not share Your demographic or health data with drug companies or pharmacies.
In both cases, you may opt-out of location-based services at any time by editing your profile.